Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jmhbpc
Level 8

Infinite Loop Failing to Activate/Stream Epixnow Online via Roku Subscription

I am experiencing an odd round-about with Epixnow and Roku Activation

Whenever I engage the Epixnow trial period, Roku.com simply logs me out and/or sends me to a

completely blank page after engaging the "free trial" button.

There is no actvated free trial in my account list, and I cannot log in to epixnow online to stream via

computer. I was able to engage something of an "activation" of the epixnow app on the

Roku device, but no subscription has been initiated.

When trying to activate epixnow  online, I am directed back to roku.com wherein

the activation attempt simply navigates to a blank page after clicking "start free trial"

Epix has THE most odd format for subscribing/activating.

It is an infinite loop of: Fail

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1 REPLY 1
jmhbpc
Level 8

Re: Infinite Loop Failing to Activate/Stream Epixnow Online via Roku Subscription

I have discovered the issue relates to Firefox v 88.x. Firefox is unable to handle

the appropriate navigation.

I was able to complete this weird circumstance using

Safari Browser 14.

This was a big surprise, in my experience, Safari is often the first of browsers to lag behind

in features and website function.

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