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Skpit
Newbie
‎05-31-2022 07:19 PM

Incorrect Movie Showing on Roku tv app

I keep trying to watch the movie, The Campaign with Will Ferrell and Zach Galifianakis but another movie shows up. I removed and re-installed The Roku app on my Hisense Roku TV and even restarted the TV but it keeps doing the same thing. 

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3 REPLIES 3
AvsGunnar
Community Streaming Expert
‎05-31-2022 08:22 PM

Re: Incorrect Movie Showing on Roku tv app

@Skpit 

It does appear that The Campaign (2012) starring Will Ferrell as indicated by the movie poster and description is incorrectly playing "Campaign" (2003), a documentary/movie by Taylor Steele about surfing for free on the Roku Channel, Tubi, and Pluto.

Sometimes unsure in these instances if the Movie Poster and description are incorrect, or if the actual link to the movie is incorrect.  Sometimes happens when movie titles are similar in the Roku Searches.

Bringing to the attention of @RokuDanny-R , @RokuKariza-D , and @RokuMary-F to investigate.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

makaiguy
Community Streaming Expert
‎06-01-2022 09:08 AM

Re: Incorrect Movie Showing on Roku tv app

If this is happening on all three services, my guess is they are all obtaining this movie from the same source, and that the source has grabbed the description for the wrong title from some database.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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RokuMary-F
Community Moderator
Community Moderator
‎06-01-2022 10:24 AM

Re: Incorrect Movie Showing on Roku tv app

Hi @Skpit,

Thanks for bringing this to our attention at Roku Community!

We'll go ahead and send this over to the Roku team for further review. We'll get back to you once we have an update available, I'll be sure to update this thread.
We appreciate your patience for the time being!


Best regards,
Mary

Mary F.
Roku Community Moderator