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Wisdom1970
Streaming Star

In-App purchases gives error code 006

I'm trying to get a 30 day free trial on Roku channel and it's giving me same problem. Error code 006. HELP!!

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4 REPLIES 4
RokuDanny-R
Retired Moderator

Re: In-App purchases gives error code 006

@Wisdom1970 

Thanks for the inquiry.

Please be aware that this error code usually results from a verification issue regarding your internet connection. Have you tried rebooting both your wireless router and your Roku device?

We would recommend taking a look at the troubleshooting steps provided by our Support page here: What should I do if I cannot connect to my home network or the internet?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Wisdom1970
Streaming Star

Re: In-App purchases gives error code 006

My problem was resolved..I gave it about 20 minutes..then it finally worked. 

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Carieh717
Newbie

Re: In-App purchases gives error code 006

Yup I'm getting the 006 error 

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RokuMary-F
Community Moderator
Community Moderator

Re: In-App purchases gives error code 006

Hi @Carieh717,

Welcome to the Roku Community!

Have you tried connecting your Roku device to another wireless network, such as a mobile hotspot, to see if you are experiencing the same error code message when trying to access your Roku device?

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

Mary F.
Roku Community Moderator
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