Channels & viewing

[Indy919]

Hi Mary,

Thanks for the suggestion, but it doesn't work. It looks like the problem is with IFC and not Roku.

[RokuMary-F]

Hi @Indy919,

Thanks for the update.

If removing the channel and adding it back after you've restarted the device does not resolve the channel issue, I'd recommend reaching out to the channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.

Keep us posted with what you find out


Best regards,
Mary

[bberry48]

Same thing for at least 5 months now. This is bull**bleep** as I am paying for the channel, yet have 0 access to it. Very frustrating and annoying. For as much money as these 2 companies make; it SHOULD NOT take this long for a fix. Absolutely ridiculous!

[nyc79]

Anyone have any updates? Last time I tried opening IFC was a few weeks ago, and had the same issue: nothing worked! Also saw a message saying something like the app is no longer supported. I have a feeling it's been discontinued, & they (IFC/AMC Networks) never bothered to viewers even know. I'm also thinking they want people to migrate over to AMC+ & watch it there for a monthly subscription. But how are people who login & watch through their cable subscribers supposed to do that? Not right at all. 

[RokuNimfa-C]

Hi @nyc79, 

Thanks for your post. 

It looks like IFC is no longer available on the Roku Channel store and cannot be located in the channel search. For more information about that channel availability, you'll want to contact the channel provider support directly to inquire further.

Let me know if you have any other questions, and have a good day!


Regards,
Nimfa