Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
crystal2692
Newbie
‎03-01-2023 04:16 PM

I was able to get MSNBC before and now i can't

I have always been able to see the MSNBC programs the next day after they've aired and now I can't get NBC to open on the page where I would be able to select which programs I wanted to watch.  what happened?  anybody else seeing this? 

0 Kudos
Reply
1 REPLY 1
RokuDanny-R
Retired Moderator
‎03-02-2023 11:48 AM

Re: I was able to get MSNBC before and now i can't

Hi @crystal2692 

Thanks for posting in the Community regarding the issue you are experiencing with channel playback on NBC.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Does this clear up the issue you are seeing? Please keep us posted what you find out and we will be able to assist you further.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Reply