Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Granny115
Newbie
‎09-27-2021 01:59 PM

I paid for Disney+ and ESPN but roku says my subscription is cancelled

Jump to solution

I paid $ 6.99 for Disney + on 9 /19/21 and $7.99 for ESPN on 9 /26 but roku says my subscription is cancelled if that is the case I want my money back 

Tags (1)
0 Kudos
Reply
1 Solution

Accepted Solutions
RokuKariza-D
Roku Guru
‎09-27-2021 02:03 PM

Re: I paid for Disney+ and ESPN but roku says my subscription is cancelled

Jump to solution

Hello @Granny115

Thanks for posting here in the Community.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

0 Kudos
Reply
1 REPLY 1
RokuKariza-D
Roku Guru
‎09-27-2021 02:03 PM

Re: I paid for Disney+ and ESPN but roku says my subscription is cancelled

Jump to solution

Hello @Granny115

Thanks for posting here in the Community.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Reply
Labels