Forum Discussion
Welcome to the Roku Community, Lita4202!
Thanks for letting us know about the playback issues you're currently experiencing within the NFL app on your Roku. Rest assured that our relevant team is currently looking into this.
It would be appreciated if you could provide us with the details requested above post so we can include this in the process of investigation.
We'll be looking forward to your response.
Best regards,
Carly
Hi Community users!
Greetings from the Roku Community.
We've received updates from the team and we would want you to please try launching the app again to see if the issue persists.
If so, please provide us with a Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID) as this would be very helpful for our investigation.
We'll be looking forward to your update.
Best regards,
Carly
- RokuCarly2 years agoCommunity Moderator
Hi Community users!
We appreciate your patience and understanding as we address this ongoing issue. We are currently collaborating with the NFL team and will keep you updated as soon as any updates become available.
Regards,
Carly