Forum Discussion

Karen20's avatar
Karen20
Newbie
2 years ago

I cannot get the NFL APP to open

I cannot get the NFL APP to open.  It starts to open then reverts back to the APP.  Please help.
app playback
alienjon's avatar
alienjon
Channel Surfer
2 years ago

I have:

Model: 4800X - Roku Ultra

Serial Number: X01000AAN5TL

Device ID: S02A20AAN5TL

Software Version: 14.0.4 build 12221-C2

Tracker ID: tl-424-749

NFL Channel Version: 5.0 build 71

 

Issue has occurred since September.  Worked fine last year from September through February (in that I was able to stream all games throughout that time).

 

RokuCarly's avatar
RokuCarly
Community Moderator
2 years ago

Hi, alienjon.

Thanks for providing us with the requested details. We'll forward these to our relevant team to look into and will keep you posted once updates are available. 

Once again, we sincerely appreciate your patience and kind understanding as we work on this. 

Regards,
Carly