Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pegasus713
Newbie

I cannot access my AMC+ subscription via Roku.

I suddenly can’t access my AMC+ subscription via Roku. I subscribe directly via AMC+, not thru Roku. It had worked fine until today when it asked me to log in. I punched in my AMC+ password, but nothing happened. The screen message said that no password had been entered. I tried 4 times, but no result. If anyone has any info on this problem, I’d really appreciate it. Very disappointing to find that Roku has no customer service.

0 Kudos
1 REPLY 1
DBDukes
Community Streaming Expert

Re: I cannot access my AMC+ subscription via Roku.

@pegasus713 

Whatever is happening with your setup, it's not a universal issue. My AMC+ subscription was still signed in.

I logged out and logged back in without issue.

Now, I actually use a different email address for AMC+ than I do for Roku, so I manually entered my email address. If you're simply accepting the default (that is, the one tied to Roku) email address, perhaps re-entering the email address as well may make a difference.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos