Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Tamiam3
Newbie

Hulu skips backwards when resuming a show.

Hulu skips back 5-30 minutes backwards whenever I restart a show. It is always been this way. It is frustrating. Often, you sit through ads, have to rewind and then watch ads again. 

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2 REPLIES 2
FastFurious
Roku Guru

Re: Hulu skips backwards when resuming a show.

Hulu + Live TV or Hulu on demand? Roku does not develop the Hulu channel. Hulu themselves along with Disney develops it. So any technical issues you might have it’s best to reach out to them. One thing you can try is to remove the channel, restart your Roku then reinstall the channel 

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RokuKariza-D
Roku Guru

Re: Hulu skips backwards when resuming a show.

Hello @Tamiam3

Thanks for the post.

As @FastFurious has mentioned, removing the affected channel and then reinstalling it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know if there's any difference after.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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