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Anderson8433
Newbie
‎09-06-2022 04:42 PM

Hulu not working after updating payment

I updated my payment info because I have a new debit card. Why I’m I still get messages and my HULU not working????

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1 REPLY 1
RokuDanny-R
Retired Moderator
‎09-08-2022 09:55 AM

Re: Hulu not working after updating payment

@Anderson8433 

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue and what is happening on screen?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted and we will be able to assist you further.

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
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