Channels & viewing

[StreamerUser]

@Willamae @Tvtilly 

You should report this directly to Hulu to put pressure on them to fix it and get service credit:

https://help.hulu.com/s/contactsupport

My guess is they release an update (6.48.2) tomorrow (Monday 8/22) to attempt to address this.

[Billy270]

I see this is a common problem but I've had hulu on roku for over 2 years with no issue but now I can't watch it. It let's me get as far as "who's watching" then it boots me back to home screen, ive tried all the fixes I even went and bought a new roku and the result was the same. I know its not hulu because it works on my phone and laptop but doesn't work on any of my 3 rokus or tvs...who do I call about this?

[TimHP]

From what I understand Hulu recently pushed an update out and it has caused problems on several platforms.  Mine does the same.

If not resolved soon I predict a wave of canceled subscriptions

[V11]

So I finally talked to hulu today I unplugged my hulu from my TV and unplugged my TV then unplugged my wifi waited 5 minutes plugged it all back in and boom it works again!

[TimHP]

Tried that.

Didn't work.

Tried for 10 minutes with complete shutdown/deletion.

Didn't work.

I'm giving them 48 hours then canceling.

[StreamerUser]

@TimHP 

Reasonable strategy - in the meantime use the contact link and get service credit (since last Wednesday)

[Junior22]

So for me it won’t even load it won’t let me on I have the Roku tv 8310X model I just bought it a week ago it was working just fine and then suddenly yesterday when I tried to get on Hulu it stopped working everything else works perfectly fine such as Disney plus Netflix etc just Hulu 

[DalTex]

It is Hulu on Roku's platform. I spoke to them Sat. morning (08/21/2021) and the guy I spoke to confirmed that it was a problem with the update they did on the Roku platform and that their tech team was working on the problem and would be resolved but didn't know how soon. 

[pandalyn53]

I am having the same issue, I have a roku tv, here is the info you asked for

Roku TV 7822X

SN YN00NA918629

Device ID E080CN918629

Software version  10.0.0 build 4209-AT

[Waltd21]

Thanks for the update. Meanwhile got Hulu working on the Windows 10 laptop. Tried everything suggested with my Roku Express. No go... Ok.. learned a lot, some things you cannot fix on your side of the problem. Patience,