The error message typically points to the channel information stored on your device that needs to be refreshed.
If you haven't tried yet, we recommend removing the Hulu and Netflix channel then re-install them. We suggest also to remove any unused channels from your device. Make sure to restart your Roku device before adding the channels back in to ensure the process is successful. Feel free to follow the instructions below:
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Restart your Roku device: If it is inconvenient to reach the power cord to unplug your Roku device, you can restart the device from the settings menu. Go to Settings > System > System restart > Restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
Please let us know if there's any difference after.
All the best,