Channels & viewing

[Dreadjohn]

I'm using a roku TV rather than a stick. A couple days ago I had a few of these apps not loading because of storage space. Weird because nothing has changed, no new additional channels. I deleted a ton of less used channels and they started to load again properly. Now I'm getting the new message about not being reinstalled by the network. The connection is fine, it's hard wired, not wifi. And several channels do work fine. I've reset the router. No improvement.  Very disappointing. 

[RokuIrene-S]

Hi @Dreadjohn

The error message typically points to the channel information stored on your device that needs to be refreshed.

If you haven't tried yet, we recommend removing the Hulu and Netflix channel then re-install them. We suggest also to remove any unused channels from your device. Make sure to restart your Roku device before adding the channels back in to ensure the process is successful. Feel free to follow the instructions below:

1. Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
2. Restart your Roku device: If it is inconvenient to reach the power cord to unplug your Roku device, you can restart the device from the settings menu. Go to Settings > System > System restart > Restart.
3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

Please let us know if there's any difference after.

All the best,
Irene

[taki]

westinghouse Roku tv   i tried to reset everything , plug out routers n un plug  5 minute then inplug everything but still not work connect  for 5 days 

[RokuDanny-R]

@taki

Thanks for the post.

Have you tried removing any unused channels from your Roku TV including removing the channel that cannot be installed, restarting your Roku TV, then adding that specific channel again to see if you are still experiencing the issue?

Please keep us posted what you find out.

Thanks,
Danny