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cnorth
Reel Rookie
‎10-10-2021 12:50 PM

How to get rid of menu on upper right side when on full screen

I have a Roku express 4k+. 3941x. When I'm viewing a channel for example QVC I can go to full screen but the message on the upper right to hit left arrow for Menu never goes away. Is there a way to not have it show? 20211010_201225.jpg

 

Screenshot_20211010-201323_Gallery.jpg

Press ⬅️ for Menu. I want to get rid of that. It never goes away.

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DBDukes
Community Streaming Expert
‎10-10-2021 06:24 PM

Re: How to get rid of menu on upper right side when on full screen

@cnorth 

What app are you using? Sling TV? YouTube TV? Fubo? It would be extremely helpful to know which app you're using.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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cnorth
Reel Rookie
‎10-10-2021 08:18 PM

Re: How to get rid of menu on upper right side when on full screen

Hi, I'm just in the Roku app from home, under Channels I go to QVC/HSN channel then 'Watch Live', arrow over for Full screen. I'll try and add more pics.

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AvsGunnar
Community Streaming Expert
‎10-10-2021 08:47 PM

Re: How to get rid of menu on upper right side when on full screen

@cnorth 

Installed QVC/HSN to test for you and it does seem that the navigation White arrow to "Return to Menu" is part of the Channel/app programming.  It is persistant.  As such, no way to remove it.  It does not appear to timeout or go away over time.

Only thing you can do is maybe contact QVC/HSN and suggest it is distracting and to maybe make changes to their Roku Channel/app.  Their contact info is at the bottom of the website. (streaming app page)  https://www.qvc.com/content/featured/streaming.html

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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