Apologies for the inconvenience. We would like to know what went wrong so we can assist you further and fix the issue.
A few questions here to better understand what you're experiencing: 1. Are you using a Roku TV or a Roku device? 2. Does the issue only occur on a specific channel or all channels on your Roku device? 3. Are you receiving error messages or codes when accessing the channel? 4. What troubleshooting steps have you taken so far to try to resolve the issue? 5. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
With more information, we will be able to assist you further.
I'd be glad to check more to see how we can assist. Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings>System>System restart.
I got the Netflix update on my Streambar the other day and it seems to have fixed the pausing issue. I have not gotten the update on my Roku Ultra though. Can the good people at Roku push the update through to my device?
Did you still haven't gotten a channel update for Netflix? If yes and the issue still occurs, please be advised that many channels on Roku are maintained by the channel developer themselves. We suggest reaching out to Netflix's customer support team to report the issue and get help.