Channels & viewing

[OJP]

How do I fix the CBSN live news channel (app) not loading? Stays at 0%. I can load old news but not live.

Roku Channel Store Listing: CBS News

[Mvp220]

I have done everything but a factory reset.. updated,  reinstalled and rebooted my roku. Nothing is working.  The pages comes up but is just circling the drain.  Please help

[DBDukes]

@OJP 

What app are you using? There is no Roku app called CBSN, but there is a CBS News app. Yes, that's an important difference. You see, CBSN can be found within other apps, such as Paramount+, Pluto TV, Xumo, and others. So, what app are you using?

[DBDukes]

@Mvp220 

There isn't a CBSN app for Roku. There is a CBS News app for Roku. CBSN is available within other services, such as Paramount+, Pluto TV, Xumo, and others.

Where are you seeing a CBSN app on your Roku, or available for Roku?

[indy]

Same thing here. The CBSN live stuff just won't load. I don't even see it listed under ROKU live channels anymore. I'm hoping we get an update soon that fixes the problem.

[indy]

I believe CBSN stands for CBS news. The older clips are working, but nothing live is loading. I know this is a problem for some, not sure if it's for all the viewers. 

[indy]

To Mvp220 - Let us know if anything changes for you. I'll post again if I find a fix.

[indy]

To OJP - Same here. ROKU advertises that we can watch live news with the CBS app, which is what I've done for years. It hasn't been loading anything live lately. 

[cim]

CBSN has been loading 0% all week. I deleted the channel and rebooted, still the same. The web page version is live. I have been watching ROKU CBSN for years.

[DBDukes]

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@indy wrote:

Same thing here. The CBSN live stuff just won't load. I don't even see it listed under ROKU live channels anymore. I'm hoping we get an update soon that fixes the problem.

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So, you're using the Roku Channel? That's the app you're using? Or not (based on your other comments)?

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@indy wrote:

I believe CBSN stands for CBS news. ...

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Right. But the CBS News app is NOT the CBSN app. CBS does have a standalone app called CBS News, and the stream carried within other apps is CBSN. It's important to know which app is experiencing the issue.

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@indy wrote:

... The older clips are working, but nothing live is loading. I know this is a problem for some, not sure if it's for all the viewers. 

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You say you can't find CBSN in the Roku Channel, but then say it plays some clips but not others. So, my question remains: What app are you using?