Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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KMW
Binge Watcher

Re: CBS All Access streaming issue

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App out all the time.  3/4/21   Now it is out completely at midnight.  Forced to go online to CBS.com which says something up having to create a new account under paramount plus.  Really????  So done.

mommypi
Newbie

Re: CBS All Access streaming issue

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I can log into the new paramountplus.com website with my original CBS all access credential on my laptop, but there is no paramount+ app on the roku, and I can find zero support. The paramount support chat box doesn't open. Paramount network requires a cable provider, and CBS all access is now defunct, despite everywhere them saying it will "seamlessly be converted to Paramount+" 

Frustrating considering how much we pay for the streaming service. I want to watch it on my TV not my computer.

karenloraine
Reel Rookie

Re: CBS All Access streaming issue

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I am lost.  I have paid for my CBS All Access through my Roku thru Mar 10, 2021.  I just tried to open it on my ROKU just like I did yesterday, and it has me signed out, and my old sign-in doesn't work.  Then I went to my ROKU acct and it shows I am current on payment.  I find on the Internet that as of today Mar 4 that it is changing to Paramount +, but I can not find a Paramount + channel on my ROKU.  Does anyone have any ideas where I can find it to watch on my ROKU?  I logged into Paramount+ on my computer, and it took my old CBS log in and brought up everything just like it was on CBS All Access on my ROKU, but again there is not a channel on my ROKU for it.  Help!

sleung5
Reel Rookie

Re: CBS All Access streaming issue

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I have the same issue but on my tablet it will sign in just fine. Problem seems to be roku related. 

sleung5
Reel Rookie

Re: CBS All Access streaming issue

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I found out that if you go to setting and do system update it will reset the CBS to paramount.

Gamaw97
Reel Rookie

Re: CBS All Access streaming issue

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Thanks ! That worked, now to keep subscription !

RokuDanny-R
Retired Moderator

Re: CBS All Access streaming issue

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Hi everyone,

Thanks for the posts.

CBS All Access on Roku is now the Paramount+ channel. If you have trouble accessing Paramount+ or do not see the channel, check for new update to ensure you have the latest software.

You can check to make sure you have the latest software by going to Settings > System > System update > Check now.


Thanks,
Danny

Danny R.
Roku Community Moderator
karenloraine
Reel Rookie

Re: CBS All Access streaming issue

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Thank you.  That worked.  Now deciding if I'm going to keep it.  At first glance, it seems to have gone up in price.  Maybe not. 

 

Thanks for the help.

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andyross
Roku Guru

Re: CBS All Access streaming issue

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The ad-free version is the same price. The ad-supported version will actually be $1 CHEAPER, but will lose access to your local CBS station's feed. I have also been hearing it does not support TV Anywhere, where you could watch CBS content for free with a cable/satellite subscription.

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alyetto
Reel Rookie

Re: CBS All Access streaming issue

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I LOST MY LIVE CBS ACCESS

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