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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jchern
Level 7

How do reverse that I am with Bell.ca - we have no connection on this TV

When I set up my Roku system I must of put that we were with Bell.ca but we are not connected to anything on this system.  How do I change that I am not on any contract on this TV so I can watch more shows?

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atc98092
Community Streaming Expert

Re: How do reverse that I am with Bell.ca - we have no connection on this TV

Not really following your question. The Roku itself doesn't care how it connects to the Internet. It just needs to be connected. Some channels/apps require a TV provider to be entered to view their content, and only they can answer what providers they support. 

You need to tell us exactly which channel you're using that is asking for Bell.ca credentials. Perhaps then someone can assist you with getting the settings corrected. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee, just another user.
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