Channels & viewing

[wars]

Episode named Black hole ends about 15 mins early.

on the Roku channel, The eps length is  34:22. I have seen this episode before and know there is more to it. Not to mention other episodes of the series are approximately 40 -45 mins long.

[makaiguy]

Flagging this to bring it to the attention of Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F

[RokuMary-F]

Hi @wars,

Thanks for bringing this to our attention at Roku Community!

We'll share these details with the appropriate Roku team for further review. We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.

We appreciate your patience for the time being.


Best regards,
Mary

[FlyBoy70]

This is still not fixed over a month later. I can only assume this is some form of censorship due to the nature of the episode, which I find disturbing. If I can confirm that Roku is censoring my programming without informing me, I will close my account and buy a device that does not do that.

[wars]

Unfortunately, I found another whole episode missing. House Season 8 Episode 1.

It's a pretty important episode dealing with the fallout of season 7's finale. I won't say anymore for spoilers sake.

I didn't even bother reporting it as it seems the staff do little to rectify missing part of series.

This topics issue wasn't fixed. Another shows episodes were missing and never added from early Oct.

https://community.roku.com/t5/Channels-viewing/Shetland-Season-7-episode-6-missing/td-p/826884

I

I joined specifically to report this issue but it seems like I have completely wasted my time because they don't seem to rectify these issues.

[RokuDanny-R]

@wars

Thanks for the post.

We are currently unable to replicate the issue you are reporting. Can you please provide a screenshot of what are you seeing on screen when this issue occurs so we can better understand the issue you are experiencing?

With more details, we will be able to investigate further.

Thanks,
Danny

[wars]

@RokuDanny-R 

https://ibb.co/k5RNsGK

I see it was reuploaded but it is still roughly 33 mins.

See attached screen shot link