My Roku Home Screen displays fine but when I use the remote to try to click on home and see my apps, it won’t do anything. This is day 3 of this issue.
Just to be sure...
You've tried new batteries? You've made sure they are oriented correctly according to the diagram molded into the battery compartment?
Hi @Debgawdess
Thanks for the post.
In addition to @makaiguy's questions, what are the other troubleshooting steps you've tried? The suggestions in this support link might help. Try giving it a shot. Please also reply here with the serial number of the Roku device associated with the affected remote. This can be found at the back or underneath the player itself.
We look forward to your response.
All the best,
Kariza