Channels & viewing

[tintala]

Every time I try to watch "LIVE" on the History Channel, it starts to load, and then just drops back to the main menu. If I repeat, it is circular - same result, over and over. I have tried everything to get it to load: delete the channel, restart my Roku and then re-add the channel. I have deleted my login credentials from the History Channel and then re-activated/signed back into the channel. I don't know what else to try. I just can't get "LIVE" to load and run.

[RokuKariza-D]

Hi @tintala

Thanks for letting us know all that you've done.

Does the issue only occur on the History channel? If so, please be advised that channels on Roku are maintained by the channel provider themselves. We suggest reaching out to the History channel's customer support team to report the issue and get help. There's likely an issue within that specific channel that needs to be addressed with an update from them.

We appreciate your understanding.

All the best,
Kariza