Channels & viewing

[WatchingTVnow]

Hello Inspo,

Are you really trying to annoy everyone so that no one wants to watch your show?!

I couldn’t stand to watch one episode due to your placement of a huge logo in the center of the screen!

Do you seriously think your show is that valuable? More valuable than say all of the other, much higher-end designer shows that don’t see the need to put their logo in the center of the view, blocking the content?

Just saying…bye-bye.

[Nippynews]

I agree, why is this happening now?  Never was there before.  Fix it Roku or whoever you contract with!

[RokuRiamie-D]

Hi @Nippynews, @WatchingTVnow,

Greetings from the Roku Community! We are glad to have you here.

We understand that you are experiencing an issue with the logo that appears in the center of your TV screen. We would like to take a closer look into this issue.

Could you please provide us with more details about this issue?

• Did it occur from the Roku Home screen or while using a specific channel?
• If it was related to a particular channel, could you let us know the name of that channel?
• If possible, could you send us a photo of the TV screen displaying the logo?

To insert an image in a post:

1. Start a new post.
2. Click Insert Image.
3. Choose an image source location.
4. Follow the on-screen instructions

Please keep us posted.

Thanks,
Riamie

[Jmcdevitt]

It is only on Hello Inspo

[WatchingTVnow]

OMG it’s every show on this channel !!!

…not only is that annoying but the fact I’ve got post photos is ridiculous,….hello?!

[Gstile1986]

Very Annoying Logo!!! Make it go away. Will I’ll stop watching if it’s not taken away.  It’s obvious that Someone made a boo-boo. 

[RokuRiamie-D]

•  

Hello from the Roku Community!

Thanks for bringing up the issue with the "Hello Inspo" ad on your Roku device.

We’ve already passed this along to the appropriate team for review, and we’ll keep you updated with any new information as soon as we have it.

In the meantime, could you please send us the following details to help us investigate further:

• Roku device model, serial number, device ID, and OS version (you can find all this under Settings > System > About).
• Tracker ID (when the issue occurs, press the Home button 5 times, then the Back button 5 times, and share that ID with us).
• Does this occur in specific content? If so, what is the title of the show?

Thanks for your cooperation, and we’ll be in touch soon!

The Roku Community team.