Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
scusig
Level 7

Re: Hallmark tv login code screen

need a code now to log in

 

0 Kudos
Jakengin
Level 7

Re: Hallmark tv login code screen

I am getting the white screen, with no login code. Is there a fix?

0 Kudos
RokuMary-F
Roku Employee
Roku Employee

Re: Hallmark tv login code screen

Hi @Jakengin,

Welcome to the Roku Community and we appreciate you for reaching us.

As a first step, you can try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more and try to sign in/up again.

If the issue still persists, it's best to reach out to the channel provider directly to get the channel going on your Roku. They can resolve the error you are having with the channel login.  Many channels on Roku are developed and maintained by the channel provider themselves. 

Please keep us posted.


Best regards,
Mary

0 Kudos
cady747
Level 7

Re: Hallmark tv login code screen

N2MDZP7

0 Kudos
cady747
Level 7

Re: Hallmark tv login code screen

DDDVW2F

0 Kudos
renojim
Community Streaming Expert

Re: Hallmark tv login code screen

@cady747, you don't enter that code here.  There should be URL displayed on your TV that tells you where to go in your browser to enter it. 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos