Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 9

Hallmark TV Live channels not playing

Another update:  it happened again today.  Sometimes Live TV works and then stops.

Update:  not sure how to remove my post.  Right after posting this, I tried the HallmarkTV channel again and now it working.

I have Roku Express devices and acable TV login (Xfinity). My Roku devices have all been updated to the latest firmware.  I haven’t had an issue playing any of the Hallmark TV Live channels until today.  I restarted my Roku devices, and uninstalled and reinstalled the Hallmark TV channel.  Still would not play Live videos.  On Demand videos play fine.

At first, the movies would play and then an error message would pop up that the video cannot play now and try back later.  Eventually, no live movies would play.

I was wondering if anyone else has this issue.  I did email hallmarktveverywhere and waiting for a response. 

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