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Had nfl+ then added redzone- won’t let me sign in now to either?

Hi everyone! I had the app and was paying and still am paying for NFL plus package and everything worked fine on my phone and on my TV and tablet. Then I saw the NFL red zone package could be added so I added that from my phone and now I can’t sign into anything. I’ve tried turning the TV off unplugging the TV I am unable to Delete the app from my TV, it doesn’t offer the option as it does for all my other apps. It’s so confusing! It will not let me sign in but then when I click on NFL plus it tells me I’m already signed in? I am unable to view it anywhere. Any help at all would be hugely appreciated because there’s absolutely no place for me to talk to a representative

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