Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Like for “Raised with Wolves”, cc will stay in for the entire episode. However once a new episode begins, cc does not appear even though I’ve selected it in the menu. I have to reboot my router each time to get cc to play on each new episode
I paused, went down to icon on bottom left corner, changed to Spanish language and Spanish cc. Unpaired and was in Spanish with cc. Then reversed this process back to English and got cc again.
For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
It's inconvenient to have to reboot your router every time to get captions to appear. If HBO Max subtitles are not working consistently, you can try the following steps to troubleshoot the problem:
App Update: Ensure that your HBO Max app is updated to the latest version. If not, update it, as fixes for issues like this are commonly included in updates.
Restart App: Before doing anything major, try closing and reopening the HBO Max app.
Check Your Internet Connection: Slow or unstable internet connections can affect streaming quality and features like captions. Even if other services work fine, each app and platform has different requirements and may respond differently to the same network conditions.
