Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Cjonesthom
Streaming Star

HBO MAX channel removed HUBS from sidebar

Jump to solution

Today they changed the sidebar options on the Roku HBO MAX channel for no apparent reason. The option to choose the different hubs, i.e. TCM Channel, is gone. 
Of all the problems in the world, why the heck change THAT? 
Now when I want to access the TCM content… well I don’t even know where to look! 

If it ain’t broken, don’t fix it! Geez!!!! 

0 Kudos
1 Solution

Accepted Solutions
Cjonesthom
Streaming Star

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

It’s back today- who knows what happened? So… nvm!!! 😃

View solution in original post

0 Kudos
7 REPLIES 7
Ello2022
Roku Guru

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

It’s still there 8206CEEE-1ACC-45D3-802D-EB1B7AFBB72C.jpeg

 

0 Kudos
RokuKariza-D
Roku Guru

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

Hey @Cjonesthom

Thanks for the post.

For clarification, how are you accessing HBO Max? Is it through The Roku Channel or the standalone one? Could you send us a photo of the issue occurring? I'll be able to further assist you from there.

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Cjonesthom
Streaming Star

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

Aloha- I think they are sending updates at different times to different users. Keep an eye on that and let us know if your sidebar changes w an update. Thanks for the info!

0 Kudos
Cjonesthom
Streaming Star

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

Aloha- I have the HBO MAX channel on my Roku, not through Prime or Hulu etc…

thanks

0 Kudos
Ello2022
Roku Guru

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

@Cjonesthom  It’s always best to subscribe directly through the channels website. Never through Roku. How are you subscribed to HBO Max?

0 Kudos
Cjonesthom
Streaming Star

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

It’s back today- who knows what happened? So… nvm!!! 😃

0 Kudos
andyross
Roku Guru

Re: HBO MAX channel removed HUBS from sidebar

Jump to solution

Not unusual. The actual apps are often just a basic framework and they get the actual layout from servers when they start up. YouTube had a similar issue a few weeks ago.

0 Kudos