Channels & viewing

[KBB33]

My current binge is the Great British Baking Show channel on Live TV.

The last view days, the quality of the picture has been grainy and pixilated. I thought it was all the Live TV channels, but others are nice and clear, and even the commercials on GBBS channel are clear.

Has anything changed on the roku side or from GBBS side recently?

[RokuCarly]

We appreciate you reaching us here in the Roku Community, @KBB33!

We'd be happy to be of assistance here and coordinate this with the team for review and correction. If you can provide us with a photo of it for reference, that would help our investigation. 

Your response is highly anticipated!

Warm regards,
Carly

[RokuCarly · Accepted solution]

Hi, @KBB33.

We believe that this issue has already been fixed by the team. Kindly try again and let us know what you find out. 

Thanks,
Carly

[KBB33]

An extra slice looked good! And now Paul Hollywood show is on, and that looks good too!

Thanks!

[RokuCarly]

No worries, @KBB33!

We're glad you can continue streaming now. Feel free to reach out anytime you need help or create a new post for different concerns. 

You may also visit our support website for additional troubleshooting resources.

Happy Streaming! 💜
Regards,
Carly