Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ght
Newbie
‎01-10-2023 08:28 PM

Got charged for a channel and then tells me that channel cannot be added! It was a game (CASINO SLOT

Got charged for a channel and then tells me that channel cannot be added! It was a game (CASINO SLOTS). It didn't even say a price when trying to add channel. What a joke

0 Kudos
1 REPLY 1
RokuKariza-D
Retired Moderator
‎01-11-2023 09:12 AM

Re: Got charged for a channel and then tells me that channel cannot be added! It was a game (CASI...

Hi @Ght

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos