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Mommarkus
Level 7
‎10-23-2021 03:25 PM

Getting this error message “HDCP Error Detected”on our LG TV with Roku streaming sound bar

We have an LG OLED 65 inch TV, approx. 5 or 6 years old and we just set up our Roku Streaming Sound bar model 9101x and we keep getting the “HDCP Error Detected” message. We unplug and plug and it may or may not work. Then we lower the resolution on on TV and it may or may not work. Does anyone have a solution to this problem. 

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RokuDanny-R
Roku Employee
Roku Employee
‎10-26-2021 12:20 PM

Re: Getting this error message “HDCP Error Detected”on our LG TV with Roku streaming sound bar

@Mommarkus

Thanks for the post.

Have you tried using another HDMI port on your TV as well as switching out the HDMI cable to see if that resolves the issue?

In addition, we would recommend taking a look at the troubleshooting steps provided by our Support page here: Fix an HDCP error

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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