Help

Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Elroysmom
Level 7
‎02-15-2021 08:12 AM

Get Healthy UTV not working AGAIN

Does anyone know why Get Healthy UTV is not working? All my favorites are gone and none of the programs play - just an error message. Is it the same problem on Roku's side as last August. Please fix this ASAP. 

0 Kudos
Reply
1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎02-16-2021 03:02 PM

Re: Get Healthy UTV not working AGAIN

Hi @Elroysmom,

Thanks for the posts.

Try removing any channel you observe this issue on from the Roku home screen. Then, restart your device. Once it loads up again, add the channel back once more and try playing content again. Does the same issue occur again? 
If you are still unable to resolve the issue, you'll want to contact Get Healthy U TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 
 

Thanks,

Mary

0 Kudos
Reply