If this is an old topic, I didn't find it with my search. And I'm guessing it's gonna get shoved over at Youtube TV, but...
What on earth did <whoever did it - Roku, Youtube TV> do THIS time?
For the last few weeks, it won’t come back to the playback when you fast-forward or back. It just sits and spins 90% of the time. You MAY get a piece of dialog on the screen, but as near as I can tell, it’ll set there permanently.
This is ONLY in the Library, it happens on EVERY program I’ve tried, it does NOT happen with Netflix, it does NOT happen with Live TV ('course, you can't skip commercials there), I ONLY see it in the Library.
I’ve used THREE DIFFERENT data feeds, all of which have AT LEAST 20Mbps of bandwidth available. All completely separate, all work fine for everything else.
We have two TVs using Roku Express units and THEY BOTH DO THE SAME THING.
Click on a program, and instead of starting it just sits there and spins. Fast forward a couple presses and IT MAY start playing or it MAY continue to sit there and spin. A piece of dialogue MAY show up, but it JUST SITS THERE. Keep playing around with the 30 second jumps, forward and backward, and EVENTUALLY it’ll start playing. You MAY have to back up MINUTES, or go forward MINUTES. But eventually it'll start. OFTEN, there's a several second period where the CC is working but there's NO SOUND. But eventually THAT comes back on too. Til the next commercial break. Fast forward through that and go through the SAME PROCESS AGAIN. Over and over and over. Usually 'til you're about ready to see how many PIECES you can turn the Roku and remote into.
The system update says everything is up to date. 10.5.0, Build 4208
The ROKU was powered off for SEVERAL minutes then restarted.
Is there some OTHER bizarre thing I need to do to get this fixed?