Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Frndly channel cancellation

I cancelled this channel and still received a bill.  It did not have the programs that I wanted! Thanks. Nancy Mattox

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Community Moderator
Community Moderator

Re: Frndly channel cancellation

Hi @Nancymattox,

Welcome to the Roku Community!

Thanks for getting in touch and bringing this to our attention.

In this case, we would recommend taking a closer look at your subscriptions here and selecting "Manage subscriptions". To see if you're able to see those charges.

If you still need a hand, please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter.

We hope this helps!



Roku Community Moderator
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