Channels & viewing

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Re: Fox news audio stops

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Fox NEWS & Fox Business channel streaming fine today, no issues (Aug 10, 2020)

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Joshwyle
Level 7

Re: Fox news audio stops

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It will let me watch preview then ask me to sign in but wont sign in

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Radio-boyWV
Level 8

Re: Fox news audio stops

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Yeah, thanks!!!!     All I did was update the system and the ONLY one that updated was FoxNews,, ,then I restarted it and it works perfectly. Other than 10 days of this---------it is appreciated. 

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jqw
Level 7

Re: Foxnews - Unexpected Errors

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Thank you Danny et al.

I turned on Roku & Fox today and Roku auto updated - and the FOX AUDIO is fixed.

However, I think my preference would have been to simply leave the audio off for commercials and simply turn it backon when the news is back. Smiley Tongue

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JBG4
Level 7

Re: Fox news audio stops

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I updated the Fox News app on Roku and experienced the same issue.

Fixed on my end for now. > I deleted the Fox News app and reinstalled the Fox News app.

I have three TVs and did the same for each TV. 

They All 3, appear to now be working.

I get sound for Fox News and for the commercials.

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Siegbjam
Level 7

Unexpected errors for Fox News app.

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I try to play segments on Fox News app. It has said “unexpected error” for 2 days now. I have tried removing channel/app, system restart, and adding channel/app. Still getting same error. I can play live shows however. Anyone got advice?

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Siegbjam
Level 7

Re: Unexpected errors for Fox News app.

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It’s working now. Don’t know how the issue corrected itself.

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makaiguy
Community Streaming Expert

Re: Unexpected errors for Fox News app.

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@Siegbjam wrote:

It’s working now. Don’t know how the issue corrected itself.


Fox probably figured out what was wrong at their end and fixed it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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FAH1
Level 7

Re: Unexpected errors for Fox News app.

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I had this problem yesterday also. Then ot eas suddenly ok. Now its doing it again! 

 

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NeedSupport
Level 7

Re: Fox news audio stops

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Today is 8/12/2020, I have noticed the volume for Fox News and Fox Business are muted for the last few days, but I do not have the problem on any other channels I have tested. I hope that you can help me resolve this issue. Thank you.

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