C'mon Danny! We've tried all of those things. And Foxnews doesn't do anything but send you a confirmation that they've received your note. It even said, We can't answer every email! We don't mean a thing to them, and obviously, to you either. Only a service provider as big as you will get through to a person and actually get an answer. You're passing the buck onto us, you know already from all these posts that Fox isn't going to help us, and you and your friends are laughing at us. I can even start to believe that it's a bit political bias, and that would be a great shame to you and Roku as a whole
When reinstalling a channel, it is a good idea to restart your Roku between removing the channel and reinstalling it -- this clears out the Roku's memory and assures nothing from the previous installation gets carried over so you get a complete installation of the latest channel version.
I quit watching all the most politically charged channels several years ago because both sides have become too polarized to be countenanced. But because of this thread and others I installed Fox News to check out its operation.
It installed on my Streaming Stick + running Roku firmware 9.3 without problem. It ran everything I clicked on without problems during the 10 minute trial period. I then tied it to my satellite subscription and it continued to function without issue.
I am by nature a political conservative, so one would think I would be in the Fox camp, but I find it distressing that as soon as Fox News fans have any problems accessing Fox they start seeing conspiracies on Roku's part.
All you have to do is read through a few dozen posts here to see that Fox News is not being singled out and people are having problems accessing a number of other channels right now as well, notably Hulu and YouTube. And you'll also see posts from people like me who are having no issues where they are driving others up the wall. The sporadic nature of these problems has got to make them difficult to track down and squash, especially since those with the problems seldom provide any of the information that would help anyone track them down:
Roku (or Roku tv) model and model number [ Settings > System > About ]
Version of Roku software being run [ also Settings > System > About ]
Which channel(s) being affected
Software version and build number of each affected channel [ Highlight channel in channel grid > Press * key ]
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
I had the the same problem, all apps worked fine except FOX news and FOX business. Removing and reinstalling the apps did nothing. This was on a brand new ROKU tv !!! Try this ,select the FOX news app,when the splash screen comes up start pressing the remote down button repeatedly (like when you are accessing the setup screen on a computer) . I have had this work for me, it gets me into FOX and I have to scroll up to the watch now selection. Now if I can get rid of that stupid Excessive buffering check connection warning. I know that's BS because it only comes up on FOX.
I'm thinking the same thing you are. All my other channels and apps work perfectly fine. When I get onto the channel, it's 'stuck' and won't navigate. I can't even hit the back button. I have to go home, or to Netflix or Amazon by using the buttons on the remote just to get out of the channel. With everything that's going on in this country today, it wouldn't surprise me in the least if this is being done intentionally. I don't have cable so watching Fox News on my Roku was my only way to get the other side of the story. Does anyone have any suggestions as to how I can watch Fox News again without purchasing cable? I can't stand listening to the mainstream media and their nonsense so I don't watch the news at all right now.
If the issue remains unresolved, I'd recommend reaching out to Fox News directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Fox News channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.
I'm having the same issues with the Fox News app on Roku as described by everyone else here. I've:
* Logged out / back in with my TV provider
* Deleted the Fox News app, unplugged Roku, plugged it back in, reinstalled the Fox News app, and restarted Roku AGAIN
Same issues, too. I can open the app, but it immediately freezes, or does so within the first few seconds, to where I can't navigate at all. I can't hit the back button, but can only use the Home button.
This has been an issue long enough that I am very suspicious about the reason. One cannot see what is happening in this country today and NOT come to a conclusion that involves intentional sabotage. Given the level of insanity displayed by TDS-infected fools, I would be quite confident in assuming Roku is indeed blocking access to Fox.
Sad and pathetic if true. Prove me wrong, Roku - and come up with a solution, pronto. Otherwise, you're tampering with the 2020 election.
I have same complete audio loss after commercials on Fox Channel. However, nothing fixes it. Seems the only channel that this occurs on. I guess with the election coming up Roku is trying to influence things.
I am forced to exit the channel and then re-enter it to get sound back. Have deleted and reinstalled the channel, updated Roku, rebooted system and internet and adjusted sound settings. Nothing stops it.