I purchased 1 month of Fox Nation on 8/15. When I try to log in and look at the show I get the message "Cannot complete purchase try again later" I can see on Paypal that I have been billed for it. I can see it in my current subscriptions but I can't get on it and see any of the shows. I've been trying for 4 days now and it won't let me in.
How did you subscribe? Directly with Fox Nation? Through Roku as a third party? Through some other third party?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
In some cases, removing the affected channel and then reinstalling it helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Hi CarlBarn, were you every able to get your Fox Nation to work? I subscribed on 8-10-22 directly thru Roku and mine does show I paid for a month but when I try to go to the channel all it does is buffer
You can try the troubleshooting steps I provided above. Please note that if you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see the Remove channel option. No worries, you will not be charged again upon resubscribing as long as it is within the membership's validity date.