Channels & viewing

[billpate]

when i go to crave channel and login then when i leave channel and i try to go back i have to login again i have to give my email and password again can someone help?

[RokuMary-F]

Hi @billpate,

Thanks for the inquiry.

Channel authorization is done on the partner side, but you might try removing the channel/s, restart your player, and add the channel/s to see if that helps. Shared logins sometimes trigger the partners to send frequent authorizations. If the issue still persists, we suggest you reach out to the providers directly. 

You can reach Crave support here: https://www.crave.ca/en/support

Thanks,

Mary