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LD24
Newbie

Food network go locks programs with not in provider package

Been watching programs on Food Network go but suddenly locked...says not in provider package, but it's my Spectrum package. Tried deleting and reinstalling.  

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2 REPLIES 2
RokuCarly
Community Moderator
Community Moderator

Re: Food network go locks programs with not in provider package

Hi @LD24 

A warm welcome here at the Roku Community!

Thanks for reaching us here regarding your playback issue with the Food Network. No worries; we're here to find you the best resolution possible.

Just to clarify, when you removed the channel, did you also perform a system restart and then add the channel back again?

After rebooting your device's system, and the issue is still persistent, we highly recommend you contact the channel provider directly about this matter. They are the best ones who will further assist you with this, as many channels/apps on Roku are created, provided, and maintained by the channel services/providers themselves.

If you need further clarification or assistance, please don't hesitate to let us know.

All the best,
Carly

Carly Y.
Roku Community Moderator
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harrypaul
Newbie

Re: Food network go locks programs with not in provider package

Once they know you are better, Aiotechnical.com Health gives you tips that are solely made for you. If you need help with food? They might suggest meal plans.

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