Channels & viewing

[Whatermelonwja]

Mine is too but I cannot receive a new one what do I do? It is also on apps Screensaver and hdmi

[RokuTakashi]

Hi, @Whatermelonwja

Greetings, and welcome to the Roku Community.

We would be more than glad to assist. May we know what specific Roku device you are having issues with? Also, is this issue happening on a specific channel or throughout the Roku platform? Further, if possible, could you please send us an image or a video referring to the issue?

The detailed response you provide, the better we can assist.

All the best,
Kash

[makaiguy]

The post you were replying to did not get carried along with your post.  I think it was probably this thread (https://community.roku.com/t5/Roku-setup/Flashing-banner-bottom-of-screen/m-p/807173#M19649).  In that one, the problem was found to be a defective Roku, which went away when the Roku was exchanged for a replacement.