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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Shininglobe
Level 7

F1 TV login issue email field too small

F1 TV does not allow me to login to my account. I am using my IOS 15.3 iPhone and it seems that the email address field is limited to 15 characters and does not accept the .com at the end of my email address. My email address has 19 characters including the .com

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4 REPLIES 4
renojim
Community Streaming Expert

Re: F1 TV login issue email field too small

That seems like an awfully short field.  Are you using the phone because you lost the remote?  I would have thought we would have seen plenty of complaints about this.  I have plenty of email addresses none of which would fit in a 15 character field.

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Shininglobe
Level 7

Re: F1 TV login issue email field too small

I still have the remote. I think the issue is the IOS communication with Roku. And it most likely related to the F1TV app itself. I logged in on other apps (Netflix, Motortrend, Prime) and they all seem to work fine. 

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renojim
Community Streaming Expert

Re: F1 TV login issue email field too small

So.... can you enter the email address using the remote?

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Shininglobe
Level 7

Re: F1 TV login issue email field too small

Interesting enough it worked fine with the Roku remote. So it is an issue with IOS interface with Roku.

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