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Valsmil
Binge Watcher

Express3930 cant watch anything all cut off too big how change display

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I have unplugged, restarted and changed 720 to 1070 and auto still cant watch anything

Issue ID EU-112-043

Roku express 3930

X00400CCDNEU (S098316CDNEU)

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1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert

Re: Express3930 cant watch anything all cut off too big how change display

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@Valsmil-

Have you made sure the issue is not that the TV itself is zoomed in too far for the Roku image to fit on the screen?  Various TV manufacturers have different names for this function.  Look for labels like Zoom, Size, Picture, or similar.

Many TVs store this setting separately for each of the TV's inputs.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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3 REPLIES 3
Streamer317
Roku Guru

Re: Express3930 cant watch anything all cut off too big how change display

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How long ago did you purchase it? Did you try plugging it into another TV?

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makaiguy
Community Streaming Expert

Re: Express3930 cant watch anything all cut off too big how change display

Jump to solution

@Valsmil-

Have you made sure the issue is not that the TV itself is zoomed in too far for the Roku image to fit on the screen?  Various TV manufacturers have different names for this function.  Look for labels like Zoom, Size, Picture, or similar.

Many TVs store this setting separately for each of the TV's inputs.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Valsmil
Binge Watcher

Re: Express3930 cant watch anything all cut off too big how change display

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Sorry I found a child did have Zoom on in a remote that was not roku or for the actual tv I took batteries out of it as I never knew it would change my tv since it was from a old service that I never utilized

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