Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Everytime I try to open an app my TV jumps off and return to the home screen

Whenever I try to open an app like Netflix, tubi, YouTube,prime, etc it jumps off turns back on and goes to the home screen. I've tried resetting it, rebooting my internet modem and turning my TV off and unplugging it but it still does the same thing.

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Everytime I try to open an app my TV jumps off and return to the home screen

Do you have a Roku TV or a Roku device connected to a TV?  If the latter, what's the model number displayed under Settings->System->About and are you using the supplied power adapter?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos