Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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ShiftControl
Reel Rookie

Re: Error! You've exceeded account limits

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Yes. I use Verizon FIOS as my TV provider. Other streaming channels work - FoxSports is impossible to watch.

And this has been going on for years now. 

 

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mydarkcity
Newbie

Re: Error! You've exceeded account limits

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I think I may have fixed this on my Roku.

 

Outside of Roku, I created a Fox Sports account ID and password. Then, on the Fox Sports app within Roku, I signed in using the account ID and also linked my cable account.  Since I've done both, I haven't been served the error message and can play Fox Sports without interruption.

 

Either signing into a Fox Sports account solves it, or Fox finally fixed the app in time for World Cup and I just got lucky with timing.

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ShiftControl
Reel Rookie

Re: Error! You've exceeded account limits

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@mydarkcity : Surprisingly, I managed also to sit through a World Cup game without getting kicked off every 30 seconds. Just bounced out once during an entire game, but got back in with no further problem.

Regarding the account  and provider logins, I had tried that a few days ago but it didn't work for me. The problem persisted and I was constantly being bounced out..

But as I said, it worked for a full game - so maybe (somehow?) they addressed the issue. Keeping my fingers crossed.

As an FYI, during the days that FoxSports was kicking me out on Roku, accessing FoxSports through Amazon Fire TV worked no problem. (Just in case this issue persists...)

ShiftControl
Reel Rookie

Re: Error! You've exceeded account limits

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Regressed to the same old problem. Can't watch the World Cup on FoxSports. "Error! You have exceeded your account limits for this service" all day long! Back to Amazon Fire TV it is.

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Hawaii50
Newbie

Re: Error! You've exceeded account limits

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It is not my service provider.  It is an issue with the Roku streaming tv.  When I stream from my computer I don't have the same issue. 

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seidinove
Newbie

Re: Error! You've exceeded account limits

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Same here. I have the issue on my Roku TV but not on a non-Roku TV fed from a Roku box.

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