Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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cccandc
Newbie

Re: YouTube not working on Roku devices. Getting Check Network error

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I tried them all (except factory reset) 

 

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cccandc
Newbie

Re: YouTube not working on Roku devices. Getting Check Network error

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I removed the app and tried to add it back in - it did not even show as an option. Only regular youtube was available - no youtube tv app.

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StreamerUser
Roku Guru

Re: YouTube not working on Roku devices. Getting Check Network error

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Other than the Factory Reset, you can/should report the app loading failure:

To Roku: 

Highlight the app/Options (*)/Give us feedback/Channel failed to launch

To Google: 

https://support.google.com/youtubetv/gethelp

https://www.youtube.com/tv/feedback

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StreamerUser
Roku Guru

Re: YouTube not working on Roku devices. Getting Check Network error

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You removed the YTTV app - you wont be able to get it back until the end of the dispute.

You'll need to use the YT app to access YTTV until then:  Open YT, select "YouTube TV" in the lower left corner of the UI.

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Re: Channels won’t load on my Roku Express +

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I’m having similar problem. Just set up anew Roku express+. It won’t load Pluto, hulu, sling, the Roku channel and a few others. Have you found any answers?

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ray12003
Reel Rookie

Re: Hulu and Netflix will not run because it could not be reinstalled from the network

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I have two channels - Netflex and Plex and continue to get the error message. 

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cccandc
Newbie

Re: YouTube not working on Roku devices. Getting Check Network error

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Thank You

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RokuKariza-D
Retired Moderator

Re: YouTube not working on Roku devices. Getting Check Network error

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Hi everyone, 

We do apologize for the inconvenience this has caused you.

If you're receiving the error 'Can't run channel' on the channels installed on your Roku device, visit this thread and reply there with the information I asked for in my recent post. 

Once we have the information needed, we'll be able to forward it to the appropriate Roku team to investigate further.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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KyleL83
Reel Rookie

Re: YouTube not working on Roku devices. Getting Check Network error

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I have done all the recommended solutions and none have worked and further advice

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RokuKariza-D
Retired Moderator

Re: Roku NOT playing Prime, Sling & bunch of others

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@sujal_shah, @MitchNewman, @level003, @Arun_6066

Thanks for providing us your device information. 

Please be advised that this issue has been escalated and is currently under investigation. Once we received an update, we'll update this thread. 

Your patience and understanding are greatly appreciated. 

All the best,
Kariza

Kariza D.
Roku Forum Moderator