Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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franklya
Newbie

Re: ESPN app will not activate on Roku

Unfortunately the steps you listed do not help.  I am not allowed to uninstall the ESPN app.  I have tried to reboot the system twice, but it keeps telling me to purchase ESPN through a cable provider.

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RokuTakashi
Community Moderator
Community Moderator

Re: ESPN app will not activate on Roku

Hi, @franklya 

Greetings, and welcome to the Roku Community.

We understand your concern regarding the ESPN app activation on your Roku device. 

Please note that Roku does not manage channel authentication. We recommend contacting the channel provider directly, as Roku only hosts the channel on its platform and lacks direct management control over it.

We also suggest directly coordinating with the service provider for further information and clarification about channel subscriptions and their offerings

For more information, you can visit ESPN+ Support for further assistance.

We hope this information helps.

Thanks,
Kash

Takashi O.
Roku Community Moderator
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