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jcorde25
Reel Rookie
‎06-25-2021 06:57 PM

ESPN Plus app issue: Content is not available at this time

Getting a "Content is not available at this time. Please try again later." Error when I launch the ESPN Plus app on my Roku Ultra and Roku Express. I deleted the channel and added back, and still have the same issue. The app works on my smart phone. Anyone run into this issue or know how to correct?

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4 REPLIES 4
makaiguy
Community Streaming Expert
‎06-25-2021 08:16 PM

Re: ESPN Plus app issue: Content is not available at this time

After removing a channel, best practice is to clear the Roku's memory by restarting it before reinstalling the channel. Did you do this? Without the restart you may not get a clean reinstall.

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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jcorde25
Reel Rookie
‎06-26-2021 10:21 AM

Re: ESPN Plus app issue: Content is not available at this time

Thanks for the reply, I did actually try that and it still isn't working unfortunately.

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StreamerUser
Roku Guru
‎06-26-2021 10:32 AM

Re: ESPN Plus app issue: Content is not available at this time

@jcorde25 wrote:

Thanks for the reply, I did actually try that and it still isn't working unfortunately.. 


Try contacting ESPN/Disney/Hulu support - I've seen at least one report that the error was due to IP address ranges being blocked.

 

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aguruge
Newbie
‎06-27-2021 01:45 PM

Re: ESPN Plus app issue: Content is not available at this time

I did. It was INDEED blocked IP-addresses. They enabled mine. It is now working! Thanks.

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