Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Re: ESPN Plus 'Media Not Allowed'

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If I was getting the same error as you, I would contact ESPN technical support. 

ESPN Fan Support

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0128
Level 7

Re: ESPN Plus 'Media Not Allowed'

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As I said I have already contacted ESPN support. It works on all of my devices except to Roku

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Re: ESPN Plus 'Media Not Allowed'

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Well good luck with ESPN support. 

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Rickship
Level 7

Re: ESPN Plus 'Media Not Allowed'

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Hey paid up espn  CAN'T  WATCH MEDIO  NOT ALOWAED,,,WHAT!@@

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RokuKarla
Roku Employee
Roku Employee

Re: ESPN Plus 'Media Not Allowed'

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Hello @Rickship

Thanks for reaching out here in the Community!

In some cases, removing the affected channel and then reinstalling it helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

If the issue persists from one channel/content after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help.

Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

You can reach them here ESPN+ Support 


Regards,
Karla

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HDMIGuy
Level 14

Re: ESPN Plus 'Media Not Allowed'

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@Rickship If you purchased ESPN+ this subscription does not cover ESPN, ESPN2, ESPNU, or ESPN News.  Those channels require a TV provider.  

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