ESPN creates and maintains the Roku-compatible verson of their app that they supply to Roku. Roku just provides the platform on which it runs. Roku passes key presses from the remote on, but what the app does with them is up to the app.
Possibly your ESPN channel app has received a faulty update or has otherwise become corrupted. If so a reinstallation can get you a full copy of the current version.
- Highlight channel on home screen.
- Press * key on Roku remote and choose "Remove channel "option.
- IMPORTANT- DON'T SKIP:
Restart the Roku to clear its memory. Depending on your Roku model and Roku version number you'll find "System restart" under Roku menu path Settings > System > Power or under Settings > System'. Without the restart to clear the memory you may not get a clean reinstall.
- Reinstall the channel. Note it will be added to the END of the channel grid.
- If channel requires a login, you may need to log in anew.
When completed you should at least have a clean copy of the app's current release in place.
If the problem persists at this point, it often means the current version of the channel app has a problem that must be addressed by the channel service itself, as they are the ones that create the Roku-compatible version of their app and provide it to Roku.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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