Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Padhay1
Newbie

Download app Trinidad and Tobago

Can’t access channel

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2 REPLIES 2
Padhay1
Newbie

Re: Download app Trinidad and Tobago

Tried to access and it just keeps spinning at 13% 

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RokuKariza-D
Roku Guru

Re: Download app Trinidad and Tobago

Hi @Padhay1

Thanks for posting here in the Community.

Does the issue only occur on the Trinidad and Tobago channel or across other channels installed on your Roku device?

If you haven't tried yet, you can remove the affected channel then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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