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coastal89
Channel Surfer

Discovery+ wants me to sign in every time

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Since there's been a change in Discovery+ site, I have to sign in each and every time I want to watch it.  I watch Discovery+ every single day.  I've contacted Discovery+ and have not been provided with a good answer, except to uninstall the app and reinstall it; however, there is no option to uninstall, delete or remove the app.  There's only an option to move it.  Can someone please help.  This is really frustrating and I'm about to cancel my subscription until this is figured out.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Discovery+ wants me to sign in every time

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@coastal89 

Thank you for sharing your concerns about the Discovery+ app issues. I'm here to help!

For troubleshooting, we recommend checking our support page for troubleshooting Steps on how to resolve channel playback issues. If the issue persists, contact app support for assistance. Please know that subscriptions and content, including live TV, are managed by channel providers.

Hope this will be sorted out soon.

Roku Community Team

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Discovery+ wants me to sign in every time

Jump to solution

@coastal89 

Thank you for sharing your concerns about the Discovery+ app issues. I'm here to help!

For troubleshooting, we recommend checking our support page for troubleshooting Steps on how to resolve channel playback issues. If the issue persists, contact app support for assistance. Please know that subscriptions and content, including live TV, are managed by channel providers.

Hope this will be sorted out soon.

Roku Community Team

Jharra Q.
Roku Community Moderator
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